Cookie Policy
Last updated: 19 April 2026
This Cookie Policy applies to petcareai.com.au and petcareai.online, operated by PetCare AI Pty Ltd (ABN 20 697 272 647 · ACN 697 272 647). For UK and EU users: because we use only strictly necessary cookies, we are not required to obtain prior consent under the UK Privacy and Electronic Communications Regulations (PECR) or the EU ePrivacy Directive.
What are cookies?
Cookies are small text files stored on your device by your web browser when you visit a website. They are widely used to make websites work, remember your preferences, and provide information to site owners.
How we use cookies
PetCare AI uses only strictly necessary cookies and browser storage. We do not use advertising, analytics, or tracking cookies of any kind, and we do not share cookie data with third parties for marketing purposes.
Cookies we use
| Name / Key | Type | Purpose | Duration |
|---|---|---|---|
| sb-* | Cookie | Supabase authentication session token — keeps you signed in | Session / 1 week |
| petcareai_terms_accepted | localStorage | Records that you have accepted the Terms of Service so we don't show the prompt again | Persistent |
localStorage entries are stored in your browser and are not transmitted to our servers automatically. They are distinct from cookies but serve a similar purpose.
Third-party cookies
We do not use any third-party advertising, analytics, or social media cookies. Our third-party service providers (Supabase, Stripe, Google) may set their own cookies when you interact directly with their services (e.g. signing in with Google or completing a payment). These are governed by their respective privacy and cookie policies.
Managing cookies
Because we only use strictly necessary cookies, we do not display a cookie consent banner — these cookies are required for the Service to function and cannot be disabled without breaking core functionality such as staying signed in.
You can clear cookies and localStorage at any time through your browser settings. Doing so will sign you out of your account and reset your terms acceptance. Your account data stored on our servers will not be affected.
Most browsers allow you to block or delete cookies. Refer to your browser's help documentation for instructions:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Safari: Settings → Privacy → Manage Website Data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Changes to this policy
We will update this Cookie Policy if we change what cookies or storage mechanisms we use. Material changes will be communicated via the Service or by email.
Contact
For questions about our use of cookies, please contact us via the contact page.