About us
Built for the
worried pet owner.
PetCare AI started with a simple, stressful moment: our dog started limping late at night and we had no idea whether to race to the emergency vet or just wait until morning. We opened Google and got ten different answers, none of them based on anything clinical. That feeling — worried, unsure, alone with a pet who can't tell you what hurts — is what PetCare AI is designed to fix.
We built the tool we wished we had: an AI trained on country-specific veterinary protocols that gives you a clear urgency level — Low, Moderate, High or Emergency — so you know exactly what to do next. Not a chatbot. Not a search engine. A calm, clear answer that respects both you and your vet.
Free, because worry doesn't check your credit card.
The core of PetCare AI is free, and we mean that. No trial period. No feature locked behind a “start your free trial” button. You can run a full AI health check, create a QR collar tag, print a missing-pet poster and get basic training advice without spending a cent.
We offer a Pro tier for features that genuinely cost more to build and run — photo triage, the AI sightings map, the auto health diary — but those are upgrades, not the baseline. A worried pet owner at 2am shouldn't hit a paywall before they get help.
Three tools, one problem.
Every feature in PetCare AI exists because pet owners face one of three moments of fear:
- Something seems wrong. Our AI triage gives you a clear urgency level built on veterinary clinical protocols — not generic internet advice.
- They're missing. QR collar tags let any finder reach you instantly. Missing-pet posters, one-tap broadcast, and an AI-verified sightings map track every lead.
- Their behaviour is making everyone miserable. Force-free training plans with daily tasks on a real calendar — modern reward-based methods, no aversive corrections.
Not a vet. Never pretending to be.
PetCare AI is honest about what it is and isn't. It follows veterinary protocols — it doesn't replace veterinary judgment. Every assessment ends with clear guidance on when to call your vet, and we never shy away from saying “go now.” We'd rather send you to a vet unnecessarily than give a worried owner false reassurance.
How we keep guidance safe.
Pet health advice has to be conservative. PetCare AI is designed around urgency, not diagnosis: it asks structured questions, weighs species, age, size, symptoms and exposure details, then gives a next-step recommendation such as monitor, call your vet, book a same-day visit or seek emergency care.
- We use country-specific triage rules and poison-guidance references so advice reflects local emergency norms and helplines.
- We escalate when symptoms are serious, worsening, unclear, or risky to assess remotely.
- We do not tell owners to give prescription medicines, induce vomiting, or delay care when red flags are present.
- We keep the limitation visible: PetCare AI is guidance for decision-making, not a diagnosis or replacement for your veterinarian.
Who is behind it.
PetCare AI is built and operated by PetCare AI Pty Ltd, an Australian company. We're a small product team building for ordinary pet owners: people who need a calm first read at midnight, a missing-pet plan before the gate is left open, and training help that doesn't rely on fear or force.
You should be able to check who you're trusting. Our company details, contact path, privacy policy, terms and disclaimer are linked on every page. If something looks wrong, unclear or unsafe, we want to hear about it and fix it.
We're also working on native iOS and Android apps, so PetCare AI is easier to reach in the moments people actually need it: at the park, in the car, beside a sick pet, or while searching the neighbourhood.
Made in Australia. Used around the world.
PetCare AI Pty Ltd is based in Australia (ABN 20 697 272 647). Our triage protocols are localised for Australia, the United States, the United Kingdom, Canada and New Zealand — because urgency thresholds, poison helplines and emergency care norms differ by country, and we take that seriously.
Trust and transparency
Company
PetCare AI Pty Ltd · ABN 20 697 272 647
Clinical limit
Decision support only. Not diagnosis, treatment or a vet replacement.
Safety posture
Conservative escalation when symptoms are serious, unclear or worsening.
Mobile apps
Native iOS and Android apps are in development for faster access away from your laptop.